Switching VPN was the best decision I have ever made not only value for my money but also receiving a lot better quality of the service. Now I’m stuck with Surfshark for two years absolutely not planning on continue using their services. The way to fix this is, go to the Surfshark VPN client, and tick the 'static IP' tab, pick one of the VPN servers there. Unfortunately, you can’t use this app on first-generation Firestick devices as these don’t support VPNs. Surfshark offers a dedicated app for FireStick. I tried to get my money back from Surfshark many times because of the lack of quality of their service but with no luck. Surfshark not working on FireStick in Japan. Other VPN services already found out a solution from the beginning of the Netflix situation, but we here never hear about anything good regarding anything with streaming to be honest. You may encounter bugs with any service you will use, so it is good to know a troubleshooting process to have a smooth browsing and streaming experience. Surfshark offers several tips on what to do if Netflix is not working with the VPN service. Now after the Netflix issue started, the team was super lazy finding a solution even no temporary solution although a huge number of uses only got the VPN to unlock streaming services around the globe. Surfshark Netflix Not Working in Australia: Solutions. I used to be blocked by other websites long ago before the Netflix issue. Unfortunately Surfshark hasn’t done anything to improve the quality of its services. I’m annoyed too but I honestly more bothered by the quality of the technology that Surfshark uses. Sorry but I disagree, it is Surfshark problem. There are some workarounds, but not all of them work, and the ones that do work could stop working at any time. Netflix has a VPN ban and is cracking down on data center IP's, which are what just about every VPN provider uses. Yeah apart from venting, I'd like to hear from others experiencing the same issue, how are you dealing with it? Any other tip that I haven't tried and support hasn't suggested? Or any possibility to get the money back for a service that I don't get? Unfortunately its not a Surfshark problem. I'm honestly just so mad, I'm supposed to be paying for a service that I don't get for months? Is that really allowed? I asked for a partial refund since they are not able to deliver the service they advertise, but they said no refund is possible. (I'm using Firefox/Chrome on Mac)Į-Mail support says there's currently only 4 countries working, but even those don't work for me.Īs many others, international streaming is the one big reason why I even got a VPN, and it's also a big marketing point from their side. I re-installed the addon, cleared cache, tried a new browser, different device, App instead of add-on, Multi-hop, CleanWeb is turned off, no DNS leak. Surfshark keeps saying they work on a solution but it has been months and Netflix still doesn't work for me, I'm slowly losing my patience.
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